Terms & Conditions

Last Updated: August 2026

Welcome to Namma Town. These Terms & Conditions govern your use of the Namma Town website, mobile application, business directory, and related services.

By accessing or using Namma Town, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our platform.

1. About Namma Town

Namma Town is a local business discovery and listing platform focused on connecting users with shops, businesses, service providers, professionals, restaurants, and other establishments primarily in Adirampattinam and Pattukkottai.

Namma Town provides a platform for businesses to showcase their information and for users to discover and connect with local businesses.

2. Eligibility

You must provide accurate information when using Namma Town.

By using our platform, you confirm that:

  • You are legally capable of entering into an agreement.
  • The information you provide is accurate and up to date.
  • You will use Namma Town only for lawful purposes.
  • You will not misuse or attempt to interfere with the platform.

3. Business Listings

Business owners and authorized representatives may submit or claim business listings on Namma Town.

Businesses are responsible for ensuring that all information submitted is accurate, including:

  • Business name
  • Address and location
  • Phone number
  • WhatsApp number
  • Website
  • Business description
  • Business category
  • Opening and closing hours
  • Products and services
  • Images, logos and other media

Namma Town may review, edit, approve, reject, suspend, or remove listings that violate these Terms & Conditions or contain inaccurate, misleading, inappropriate, or unlawful information.

4. Accuracy of Business Information

Namma Town does not guarantee that all information displayed in a business listing will always be accurate, complete, or current.

Business information may change without notice, including prices, opening hours, services, contact details, ownership, and availability.

Users are encouraged to contact the business directly before relying on information displayed on Namma Town.

5. User-Generated Content

Users and businesses may submit reviews, ratings, photographs, comments, descriptions, and other content.

By submitting content, you confirm that:

  • You have the right to submit the content.
  • The content is truthful and not intentionally misleading.
  • The content does not violate any applicable law.
  • The content does not infringe another person’s intellectual property or privacy rights.
  • The content does not contain abusive, defamatory, threatening, obscene, or discriminatory material.

Namma Town reserves the right to remove content that violates these Terms & Conditions.

6. Reviews and Ratings

Reviews and ratings are opinions provided by users and do not necessarily represent the views of Namma Town.

Users should provide genuine and relevant feedback based on their actual experience.

The following are not permitted:

  • Fake reviews
  • Reviews created for financial or promotional manipulation
  • Reviews submitted by competitors with malicious intent
  • Reviews containing personal or confidential information
  • Abusive, threatening, or defamatory reviews
  • Content intended to artificially increase or decrease a business rating

Namma Town may remove or restrict reviews that violate these rules.

7. Prohibited Activities

You agree not to:

  • Create fake business listings.
  • Submit false or misleading information.
  • Impersonate another person or business.
  • Use the platform for fraudulent activities.
  • Upload malicious files or harmful code.
  • Attempt to gain unauthorized access to the website or app.
  • Scrape, copy, reproduce, or commercially exploit Namma Town data without permission.
  • Spam businesses or users.
  • Use Namma Town to promote illegal activities.
  • Upload content that violates applicable laws.
  • Interfere with the security or operation of the platform.

8. Advertising and Promotional Listings

Namma Town may offer paid advertising, featured listings, promotional placements, sponsored listings, banners, or other business promotion services.

The availability, pricing, duration, placement, and terms of such services may vary.

Namma Town reserves the right to refuse or remove advertisements or promotional content that does not meet our guidelines.

9. Payments and Refunds

Where paid services are offered, the applicable price and payment terms will be communicated to the customer before purchase.

Unless otherwise stated, payments for completed digital services, promotional placements, advertisements, or listing services may be non-refundable.

Any refund request will be considered according to the applicable service terms and circumstances.

10. Third-Party Businesses and Services

Namma Town may provide information about independent third-party businesses and service providers.

Namma Town does not own, control, or operate these businesses unless explicitly stated.

Namma Town is not responsible for:

  • The quality of products or services provided by a listed business.
  • Prices charged by businesses.
  • Business transactions between users and businesses.
  • Product availability.
  • Delays, cancellations, or service failures.
  • Disputes between users and businesses.
  • Claims, damages, losses, or injuries arising from dealings with listed businesses.

Users are responsible for making their own decisions before purchasing products or services.

11. Intellectual Property

The Namma Town name, logo, branding, website design, application interface, original content, graphics, and other platform materials are protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially exploit Namma Town’s proprietary materials without prior written permission.

Business owners retain ownership of content they submit, subject to the rights granted to Namma Town to display and promote that content through its platform.

12. Business Listing License

By submitting business information, images, logos, descriptions, or other materials to Namma Town, you grant Namma Town a non-exclusive right to use, reproduce, display, format, and distribute that content for operating and promoting the Namma Town platform.

This may include displaying the content on the Namma Town website, mobile application, social media channels, advertisements, and other promotional materials.

13. Privacy

Your use of Namma Town is also subject to our Privacy Policy.

We may collect and process information necessary to operate the platform, provide services, communicate with users, improve our services, and maintain platform security.

Please review our Privacy Policy for more information about how information is handled.

14. Account Suspension and Termination

Namma Town may suspend, restrict, or terminate an account or business listing if we reasonably believe that the user or business:

  • Violates these Terms & Conditions.
  • Provides false or misleading information.
  • Engages in fraudulent or abusive activities.
  • Misuses the platform.
  • Violates applicable laws.
  • Creates a risk to other users, businesses, or Namma Town.

We may also remove listings that are inactive, permanently closed, duplicated, misleading, or otherwise unsuitable for the platform.

15. Platform Availability

We aim to keep Namma Town available and functioning reliably. However, we do not guarantee that the website, mobile application, or any particular feature will always be available or error-free.

The platform may occasionally be unavailable due to:

  • Maintenance
  • Technical issues
  • Software updates
  • Hosting or network problems
  • Security incidents
  • Circumstances beyond our reasonable control

16. Limitation of Liability

To the maximum extent permitted by applicable law, Namma Town shall not be responsible for indirect, incidental, special, consequential, or business losses arising from the use of the platform or dealings with businesses listed on the platform.

Users and businesses are responsible for their own interactions and transactions.

17. Indemnification

You agree to indemnify and hold harmless Namma Town, its owners, operators, employees, and service providers from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms & Conditions.
  • Content you submit to the platform.
  • Your misuse of the platform.
  • Your dealings or disputes with businesses or users.
  • Your violation of applicable laws or third-party rights.

18. Changes to These Terms

Namma Town may update these Terms & Conditions from time to time.

Changes will become effective when the updated terms are published on the website or application.

Your continued use of Namma Town after changes are published means that you accept the updated Terms & Conditions.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to Namma Town shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the applicable location.

20. Contact Us

If you have questions, concerns, complaints, or requests regarding these Terms & Conditions, please contact us through the contact details provided on the Namma Town website.

Namma Town

Serving Adirampattinam & Pattukkottai

Website: www.nammatown.in
Email: support@nammatown.in

By using Namma Town, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.